These Terms and Conditions govern all coaching services provided by Emreonthemove to clients. By booking a session or programme, the client agrees to these terms in full.
Emreonthemove offers the following coaching services:
Coaching is a professional service focused on personal development, self-awareness, and helping clients move toward their own goals. It is not therapy, counselling, or medical treatment. If you are experiencing mental health issues, please seek support from a qualified mental health professional.
Sessions are booked via Calendly. A booking is confirmed once full payment has been received. For the Life Path Programme, a booking is confirmed once full payment has been received before the programme begins.
Under the EU Consumer Rights Directive, clients have the right to withdraw from a purchase within 14 days without giving a reason. However, by completing payment and booking a session, the client explicitly requests that the service begins immediately and acknowledges that the right of withdrawal is waived once the service has commenced.
The following applies:
Cancellation requests must be submitted to emreonthemove.contact@gmail.com. Valid refunds are processed within 14 days via the original payment method.
Rescheduling requests made more than 48 hours before a session will be accommodated once at no cost. Requests made less than 48 hours in advance are not guaranteed.
Clients are encouraged to contact Emreonthemove directly at emreonthemove.contact@gmail.com before initiating any chargeback or bank dispute. Emreonthemove reserves the right to submit all relevant documentation — including these Terms, booking records, and correspondence — to Stripe and the relevant financial institution to contest any dispute filed outside of the refund entitlements described in Section 4.
Coaching is not a substitute for professional medical, psychological, or psychiatric care. Nothing discussed during coaching sessions should be interpreted as medical advice, mental health treatment, therapy, counselling, or diagnosis of any kind.
If you are experiencing symptoms of a mental health condition, depression, anxiety disorder, trauma, or any other medical or psychological issue, please seek help from a qualified healthcare professional before or alongside coaching.
By booking a session, the client confirms they understand that coaching is a personal development service and not a healthcare service, and that they take full responsibility for their own wellbeing and decisions.
Everything discussed during coaching sessions is kept strictly confidential. Emreonthemove will not share any personal information disclosed during sessions with third parties, except where required by law — for example, if there is a risk of serious harm to the client or others.
Sessions may be recorded for the client's personal use. Recordings are shared via a private link after each session. The client agrees not to share recordings publicly or use them for any commercial purpose.
Coaching is most effective when the client:
Emreonthemove is not responsible for the results of coaching. Results depend on the client's own commitment, effort, and personal circumstances.
Coaching is a collaborative process. While Emreonthemove brings full commitment, experience, and care to every session, no specific outcomes, results, or satisfaction with life direction can be guaranteed.
Results depend entirely on the client's own effort, honesty, commitment, and personal circumstances. Dissatisfaction with personal results, life circumstances, or the coaching process after sessions have been delivered does not constitute grounds for a refund.
Emreonthemove commits to:
If a client feels a session did not meet a reasonable standard of professional care — for example, the coach was unprepared, dismissive, or failed to engage meaningfully — the client may raise this within 7 days by contacting emreonthemove.contact@gmail.com. Emreonthemove will review the concern seriously and, where justified, may offer a partial credit or complimentary follow-up session at its discretion. This is a goodwill gesture and does not constitute a legal obligation.
To the fullest extent permitted by law, Emreonthemove's total liability is limited to the amount paid by the client for the specific service in question. Emreonthemove is not liable for any indirect, incidental, or consequential damages arising from the use of coaching services.
All materials, exercises, and frameworks shared during coaching sessions are the intellectual property of Emreonthemove. Clients may use these for personal development only. Reproduction, distribution, or commercial use without written permission is not permitted.
These Terms are governed by Dutch law. Any disputes are subject to the exclusive jurisdiction of the courts of the Netherlands.
Emreonthemove may update these Terms from time to time. The current version is always available on this page. Continued use of services after changes constitutes acceptance of the updated terms.
For any questions about these terms, contact:
emreonthemove.contact@gmail.com